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Full Time | Customer Account Manager

We are looking to hire a friendly and knowledgeable customer account manager to provide sales support to the best customers on the planet (yes, we're biased). The candidate should be driven by a desire to care for others, pursue excellence in all they do, work with integrity, and have an entrepreneurial spirit.

Must have qualifications:

  • Passion for and experience with coffee and coffee equipment
  • Strong verbal and written communication skills
  • Basic computer literacy
  • Friendly and patient demeanor
  • Inquisitive self-starter attitude

Preferred qualifications:

  • Barista experience or have worked within the specialty coffee industry
  • Technical experience with coffee equipment

Job Responsibilities

  • Assisting customers and pursuing sales leads.
  • Answering calls and responding to customer e-mails and chats.
  • Processing orders, putting together quotes, and making purchasing recommendations.
  • Aiding marketing department on special projects.

Compensation & Benefits:

  • Paid Vacation
  • Paid Holidays
  • HSA, PPO, and Medical Reimbursement health insurance options
  • 3% Simple IRA match
  • Professional development opportunities
  • Awesome Coffee
  • Donuts on Friday

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