Full Time | Customer Account Manager
We are looking to hire a friendly and knowledgeable customer account manager to provide sales support to the best customers on the planet (yes, we're biased). The candidate should be driven by a desire to care for others, pursue excellence in all they do, work with integrity, and have an entrepreneurial spirit.
Must have qualifications:
- Passion for and experience with coffee and coffee equipment
- Strong verbal and written communication skills
- Basic computer literacy
- Friendly and patient demeanor
- Inquisitive self-starter attitude
- Barista experience or have worked within the specialty coffee industry
- Technical experience with coffee equipment
- Assisting customers and pursuing sales leads.
- Answering calls and responding to customer e-mails and chats.
- Processing orders, putting together quotes, and making purchasing recommendations.
- Aiding marketing department on special projects.
Compensation & Benefits:
- Paid Vacation
- Paid Holidays
- HSA, PPO, and Medical Reimbursement health insurance options
- 3% Simple IRA match
- Professional development opportunities
- Awesome Coffee
- Donuts on Friday