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Prima Coffee Equipment: Now Hiring!

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Are you our new Technical and Customer Service Associate?

Join the Prima team! If you love coffee and you're looking to work with a fun, family-owned company in Louisville, Kentucky, let's talk.

Prima Coffee is looking for the newest member of our Customer Service team. This person must have a technical aptitude to help customers pick the best equipment, troubleshoot issues, and even perform local service calls for commercial espresso machines. If you have a life-dominating passion for specialty coffee, exceptional communication skills, a desire to serve customers, and technical know-how, we want to hear from you. This is a full-time position, M-F with some schedule flexibility. Send your resume and any questions to

Job tasks include...

  • Processing customer orders online and via email and phone
  • Taking customer phone calls and answering questions regarding coffee equipment, brewing, shot diagnosis, etc.
  • Assisting in purchasing decisions for coffee professionals and enthusiasts alike
  • Performing local machine service and installation

Skills required:

  • Attentive and hospitable customer service
  • Technical aptitude to troubleshoot and repair a variety of equipment
  • Patience and understanding
  • Life-dominating passion for coffee

And the benefits?

  • Competitive salary
  • Health insurance
  • Matched contributions to Simple IRA
  • Vacation, holiday, and sick compensation
  • Awesome co-workers and the best office coffee of your life!

Interested? Send us your resume!

Write and tell us what makes this the right gig for you.

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