The adrenaline of opening day has come and gone, things have begun leveling out, and you’ve hired a few highly-driven, like-minded, coffee-loving, baristas to help you run your coffee shop. Sure, they have a lot of the day-to-day operations under con …

Coffee, like other things in life, is best served with options. These days especially. When customers order a latte, for example, they probably want to choose the milk, be it alternatives like almond, oat, soy, or even—yes, it still exists!—cow’s mil …

A small cafe perched on the edge of a busy street, Vespas are zooming by, a pleasant array of Italian conversations swirl around, meshing into a melodic hum. The warm Mediterranean breeze blows through your hair, and in front of you sits a small cup …

The phrase “bar flow” gets thrown around a lot in coffee circles, but what does it really mean? What do we mean when we say “bar flow”? The simple answer is the obvious one: the flow (movement) of bodies (employees) behind the bar. The goal is to get …

Watch as we sit down and chat with our friends Kenny and Andy from Sunergos Coffee about the commercial aspect of specialty coffee; including how they handled running a business during the pandemic, coffee gear that's worth not skimping on, and of co …

Join us as we sit down for our second ever Round Table Discussion! This time we are sitting down to talk to Ryan and John about an exciting new announcement — Prima will now be US distributor for Ditting products. We will be carrying their full line …

An astonishing 4 billion people across the globe use email as a form of communication. With half the world’s population only a click away, email marketing is one of the most important tools in your toolbelt when developing a successful marketing stra …

The statistic that 90% of restaurants, a category that includes coffee shops, cafés, and similar establishments, fail in the first year of business is a pervasive myth. In reality, according to a study from researchers at the University of California …