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Fetco CBS-2131XTS - Extractor Brewing System - Single Station 3 Liter and 1 Gallon - Steel Brew Basket

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$1,014.99
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Distributor Stock (Ships in 12 Business Days)
SKU: CBS-2131XTS
3 stars, based on 1 reviews
 

The Single Station 3 Liter and 1 Gallon (combined now with adjustable legs) CBS-2131XTS Touchscreen Series Airpot Coffee Brewer is a perfect hot beverage solution for high volume self-service environments such as convenience stores, cafeterias, specialty coffee shops or office coffee service (OCS). You can now experience total control of this fully featured Extractor® Brewing System via an inviting touchscreen interface display that is intuitive, easy to read and simple to navigate.

Cascading Dome Spray (CSD) - Water flows over the outer surface of the dome instead of through tiny drain holes (competitor models) that easily can become clogged with mineral and scale over time. The CSD virtually eliminates spray head lime buildup - a leading reason for service calls. Fewer service calls means lower operating costs and more time producing revenue.

The brewer’s low profile and small footprint makes it the perfect choice for areas in which service space is at a premium - breakrooms, cafeteria countertops, lobby coffee service, etc.

Fetco

FETCO® is a leading innovator of specialty coffee grinding, brewing, and serving equipment. FETCO® continues to maintain a reputation for innovative new ideas and engineering excellence and has taken a leadership role in educating segments of foodservice and retail on preparing and serving premium coffee. Due to this emphasis on engineering excellence and innovation, FETCO's Extractor Brewing Systems have become known as the industry standard for high quality bulk coffee brewing.

Verified Buyer

2015-11-16T00:00:00Z

3 / 5 stars

Seems to have some quality issues.

First off it was defective right out of the box. It was overfilling the tank and causing water to pour out of the brew head constantly. After numerous calls to Fetco, each one involving a 30+min hold time, and speaking with several people, some quite helpful and some not, I managed to convince them to send me a new brew valve and control board (which also failed). They wanted to send it via ground shipping and only would send it overnight for a fee. I had to convince them to send it overnight at NO cost to me since it was a brand new machine that didn't work since day one. Parts were received, and I installed them myself. Machine is working now, except the tank temperature is off by about 25F (reading 200F but water is only 175-180F). On the phone again and I'm waiting for the replacement tank temp probe, hoping this solves the issue. It's a good machine but Fetco needs to work on their Q/A especially for a built to order unit. It should never have left the factory like this. Also they should add some staff to their tech support team because having to wait 30+ minutes on hold every single time you call isn't fun when you've got equipment down and it's costing you money every minute.

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